GransioSupport
Contact
Write to support@gransinoo.click and tell us your iPhone model, iOS version and what happened.
Frequently asked questions
How do I back up my data?
Open Settings → Data → Create backup (JSON) and choose where to save the file, for example in the Files app or iCloud Drive. Keep it somewhere safe: Gransio has no account or server, so a backup file is the only copy outside your device.
How do I restore a backup?
Open Settings → Data → Restore from backup and pick your backup file. Restoring replaces the data currently in the app, and Gransio asks you to confirm first.
How do I export my transactions?
Open Settings → Data → Export transactions (CSV) and choose where to save the file. You can open it in Numbers, Excel or any spreadsheet app.
How do I turn on Face ID or a passcode lock?
Open Settings → Security and switch on “Lock with Face ID / passcode”. Face ID is handled by iOS, and your device needs a passcode set in iOS Settings.
How do goals work?
Create a goal with a target amount and a deadline. Gransio shows how much to save each month, and you can update your progress, including adding that month's amount with one tap.
Can I add recurring payments?
Yes. When you add an income or expense, choose a repeat frequency in the Repeat field and Gransio will create the following entries automatically. Transfers cannot repeat.
Can I change the currency?
Yes, in Settings → Preferences → Currency. Amounts are not converted; only the currency symbol changes.
How do I delete all my data?
Open Settings → Data → Delete all data and confirm, or delete the app. Everything is stored on your device, so it is removed immediately. This cannot be undone unless you have a backup.
Does Gransio sync between devices?
No. Gransio has no account and no servers, so data does not sync. To move to a new iPhone, create a backup and restore it there, or restore an iOS backup that includes Gransio.